Privacy Policy

Ofloria's Commitment to Privacy

We at Ofloria are dedicated to preserving the privacy of our website visitors and customers. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website (Ofloria.pk) and shop with us for our high-quality perfumes.

Your visit to our website and shopping with us is acknowledgment of our collection and usage of information under this policy.

1. Information We Collect
We gather two broad categories of information: Personal Information and Non-Personal Information.

1.1 Personal Information (Information you provide to us)
This is information that can be used to directly or indirectly identify you. We gather it when you purchase something, set up an account, or sign up for our newsletter. This includes:

Identity & Contact Data: Name, email address, phone number, and social media handles (if used to reach us).

Order & Shipping Information: Shipping information, billing information, and receipts of the cheap luxury perfumes you've bought.

Financial Information:

Payment information (e.g., credit/debit card number). Note: This information is safely processed by third-party payment gateways and IS NOT stored on Ofloria servers.

1.2 Non-Personal Information (Automatically Collected Information)
Such information assists us to know how the website is utilized and encompasses:

Device Information: IP address, browser type, operating system, and unique identifiers of devices.

Usage Information: Pages that have been visited, products that have been searched for, duration on the site, and address of referring websites.

Cookies: Small data files on your device that enable us to improve your website experience, recall your preferences, and examine traffic on the site. 

2. How We Handle Your Information

We apply the gathered information mainly to provide great service and customer experience:

Order Fulfilment: To process and deliver your orders of impression perfumes Pakistan, payment verification, shipping arrangements, and to handle returns/exchange under our 15-Day Policy.

 

Communication:

 To provide you with order updates, tracking details, service notifications, and respond to your questions and customer support inquiries.

Marketing (With Consent): To send you marketing emails, newsletters, and information on new long-lasting fragrances and special promotions. You may opt-out of marketing communications at any time.

Site Improvement: To track and review trends, usage, and activity in relation to our website for the purpose of enhancing functionality, products, and overall user experience.

Security & Fraud Prevention: To filter for potential risk and fraud (e.g., via your IP address) and implement our Terms of Service.

3. Sharing Your Information with Third Parties

We DO NOT market, rent, or sell your Personal Information to unaffiliated companies for their independent marketing purposes. We will share your information in the following necessary situations:

Service Providers: We share necessary information with reputable third parties that undertake important functions on our behalf, including:

Courier Companies (e.g., TCS, Leopard) for order delivery.

Payment Gateways (e.g., EasyPaisa, JazzCash, banks) for transaction processing.

Website Hosting & Analytics Services (e.g., Google Analytics) for technical tasks and data analysis. 

Legal Compliance: Where lawfully compelled or as part of a legitimate governmental request made for the purposes of safeguarding our rights, your safety, or others' safety. 

4. Data Security and Retention
4.1 Security Measures
We utilize industry-standard security practices, such as SSL encryption, firewalls, and secure access methods, to keep your personal data confidential from unauthorized parties, loss, or misuse. Yet, no online transmission method or electronic storage is 100% secure, and we cannot guarantee complete security.

4.2 Data Retention
We keep your Personal Information only for as long as we need to comply with the purposes we have collected it for, including for satisfying legal, accounting, or reporting purposes (e.g., for maintaining sales records).

5. Your Rights and Choices
You are entitled to:

Access & Correction: Request access to the Personal Information we possess regarding you and ask for corrections in case the information is inaccurate.

Opt-Out of Marketing: Click the "Unsubscribe" link at the end of any email or contact us directly to unsubscribe from our marketing emails.

Manage Cookies: Deny or disable cookies by changing your browser settings. Be aware that disabling cookies might impact some site features.

6. Contact Us

If you're unsure about anything in this Privacy Policy or how we handle data, please reach out:

Email: [ Ofloriainfo@gmail.com ]

WhatsApp: [ WhatsApp Number Here +92 309 9397720 ]